Con-x-ion Information
Service Information
Travel Information
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Gold Coast International Airport Arrival Procedure.
Passenger/s arriving on Gold Coast International Airport flights are met directly outside the custom exit doors. Our drivers will greet you wearing a red Con-x-ion cap and displaying a board with the passenger’s name. Under normal circumstances your bus should depart the airport 90 minutes after you arrive. This allows for 60 minutes for you to collect your luggage and 30 minutes to meet other passengers travelling on your service. If you have not made contact with the driver after this time please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc.
We aim to have you out of the airport inside of the above timelines however from time to time due to unforeseen circumstances there may be further delays and we will endeavour to have you depart the airport not later than 120 minutes after your flight lands.
Gold Coast Domestic Airport Arrival Procedure.
Passenger/s arriving on Gold Coast Domestic Airport flights are met at their carriers’ luggage carousel in the terminal. Our drivers will greet you wearing a red Con-x-ion Cap and displaying a board with the passenger’s name. Under normal circumstances your bus should depart the airport within 60 minutes of arrival. This allows for 30 minutes for you to collect your luggage and 30 minutes to meet other passengers travelling on your service. If you have not made contact with the driver after this time please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc.
We aim to have you out of the airport inside of the above timelines however from time to time due to unforeseen circumstances there may be further delays and we will endeavour to have you depart the airport not later than 90 minutes after your flight lands.
Departing Gold Coast Procedure
Passengers are required to be ready and waiting outside their accommodation and designated pick-up point at least 10 minutes prior to their pick-up time. This should enable passengers to connect with their respective flights and allow for traffic fluctuations. If your bus has not arrived 15 minutes after your scheduled departure you must call Con-x-ion on 1300 266 946. Please ensure your mobile is switched on in case Con-x-ion needs to contact you.
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Brisbane International Airport Arrival Procedure.
Upon arrival and after exiting customs, turn left and proceed to the “MEETING POINT”. Our drivers will greet you wearing a red CON-X-ION cap and displaying a board with the passenger’s name. Under normal circumstances your bus should depart the airport inside 90 minutes after you arrive. This allows for 60 minutes for you to collect your luggage, clear customs and find your driver and upto 30 minutes to meet other passengers travelling on your service. If you have not made contact with the driver after 60 minutes please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc.
We aim to have you out of the airport inside of the above timelines however from time to time due to unforeseen circumstances there may be further delays and we will endeavour to have you depart the airport not later than 120 minutes after your flight lands.
Brisbane Domestic Airport Arrival Procedure.
Passenger/s arriving on Brisbane Domestic Airport flights are met at their carriers’ luggage carousel in the terminal. Our drivers will greet you wearing red Con-x-ion cap and displaying a board with the passenger’s name. Under normal circumstances your bus should depart the airport within 60 minutes of arrival. This allows for 30 minutes for you to collect your luggage and 30 minutes to meet other passengers travelling on your service. If you have not made contact with the driver after this time please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc.
We aim to have you out of the airport inside of the above timelines however from time to time due to unforeseen circumstances there may be further delays and we will endeavour to have you depart the airport not later than 90 minutes after your flight lands.
Departing Brisbane Procedure
Passengers are required to be ready and waiting outside their accommodation and designated pick-up point at least 10 minutes prior to their pick-up time. This should enable passengers to connect with their respective flights and allow for traffic fluctuations. If your bus has not arrived 15 minutes after your scheduled departure you must call Con-x-ion on 1300 266 946. Please ensure your mobile is switched on in case Con-x-ion needs to contact you.
Hamilton Wharf (Brisbane) Arrival Procedure.
Passenger/s arriving into Hamilton Wharf are met at the bus stop outside the docking area. Our drivers will greet you wearing a red Con-x-ion Cap and displaying a board with the passenger’s name. Under normal circumstances your bus should depart the Wharf 3 hours after you arrive. This allows for for you clear customs and to collect your luggage. If you have not made contact with the driver after this time please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc.
We aim to have depart from the Wharf inside of the above timeline however from time to time due to unforeseen circumstances there may be further delays and we will endeavour to have you depart the wharf not later than 3 hours and 30 minutes after you Dock.
Holt St. Wharf (Brisbane) Arrival Procedure.
Passenger/s arriving into Holt St. Wharf are met in the immediate location outside the docking area. Our drivers will greet you wearing a red Con-x-ion Cap and displaying a board with the passenger’s name. Departure from the Wharf will occur after all passengers have made contact with the driver. If you can not make contact with the driver please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc
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Departing Sunshine Coast Procedure
Passengers are required to be ready and waiting outside their accommodation and designated pick-up point at least 10 minutes prior to their pick-up time. This should enable passengers to connect with their respective flights and allow for traffic fluctuations. If your bus has not arrived 15 minutes after your scheduled departure you must call Con-x-ion on 1300 266 946. Please ensure your mobile is switched on in case Con-x-ion needs to contact you.
Arrival Sunshine Coast Airport Procedure
Buses depart Brisbane airport every 1½ hours from 6:00am until 10:30pm (see table below). If only one Arrival flight is to be met, we depart immediately.
| Brisbane Airport to Sunshine Coast Coach Departure times- 7 days per week |
| 0600 |
0730 |
0900 |
1030 |
1200 |
1330 |
1500 |
1630 |
1800 |
1930 |
2100 |
2230 |
- After you disembark, please ensure your mobile is switched on in case Con-x-ion needs to get in contact with you.
- If you have collected your luggage, and after 15 minutes you cannot make contact with the driver, please call Con-x-ion on 1300 266 946
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Sydney Domestic/International Airport Arrival Procedure.
“Upon collection of luggage, please phone toll free number “1800 33 00 55.” (if you do not have a mobile phone, there are public phones in both terminals) – you will be connected with our dispatch office who will provide instructions on where to meet your airport shuttle bus.”
Departing Sydney Procedure
Passengers are required to be ready and waiting outside their accommodation and designated pick-up point at least 10 minutes prior to their pick-up time. This should enable passengers to connect with their respective flights and allow for traffic fluctuations. If your bus has not arrived 15 minutes after your scheduled departure you must call Con-x-ion on 1300 266 946. Please ensure your mobile is switched on in case Con-x-ion needs to contact you.
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Gold Coast City Tours
Explore the surrounds and sights of the Gold Coast in air-conditioned comfort.
We will pick you up and take you on a journey showcasing some of the Gold Coast’s icons and special landmarks. From the south at beautiful Burleigh Heads beach to north at your final stop at Harbour Town you will experience a 4½ hour diverse and fun snapshot of the Gold Coast. We invite you to join our coach captain as you are guided through the history and special points of interest culminating in some serious shopping !
Adult $59* | Chld $39* | Family $149*
YOUR ITINERARY
Pick up Time: 10.45am – 11am
We will take you on a journey passing icons and special interest locations including:
- Gold Coast Exhibition Centre
- Conrad Jupiters
- Pacific Fair Shopping Centre
- Photo opportunity at the Beautiful Burleigh Beach
- Viewing the million dollar prestigious properties at Hedges and Albatross Avenues
- A short light refreshment stop
- Marvel at Q1
- Experience the feel of being on the Indy track
- Photo opportunity at Narrowneck home of the artifical reef (great surfing)
- Journey on north past the Southport Yacht Club to the newly refurbished Marina Mirage
- Short break at Marina Mirage to wander through the fashion houses, stroll down to the wharf, or walk next door to Australia’s only Palazzo Versace Hotel.
- Sea World
- Sheraton Mirage
- Arrive at Harbour Town Brand
- Direct Outlet Shopping Centre
On arrival at the tourism lounge receive your VIP shopping card. Explore brand direct outlets and specialty stores with the latest fashion, homewares and accessories all at greatly discounted prices.
3.30pm Coach departs Harbour Town to your accommodation House
*food and beverage cost is not included in the tour
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Melbourne International Airport Arrival Procedure (Tullamarine, Melbourne Airport)
PLEASE NOTE - Melbourne Airport do not allow BUS/COACH drivers to leave their vehicle to meet you inside the terminal as a result we have arranged a FREE phone so you can contact us. ( In case you do not have a working phone of your own )
This is what you need to do upon arriving at Melbourne Airport.
1. As soon as you have arrived, please ring us immediately on +613 86829115 to confirm that you caught your flight and it has landed. Please contact us BEFORE you wait for your luggage. ( just in case our bus is about to leave - we may be able to hold it for you )
2. If you do NOT have a working phone, please go to T2 ( International Terminal - Ground Floor ) and find the INFORMATION COUNTER on the ground floor Look for the i logo. There is a free call board at the Information counter. Locate the TOUREAST AUSTRALIA / CON-X-ION display box and ring the number in the box ( 125 ) wait, and you will be connected to an operator.
3. We will then direct you to the correct BUS ZONE in the second roadway opposite the terminal. The airport do change these zones so phone contact is essential.
At all times, ask any Yellow Jacket Melbourne Airport Employee for directions to find the Free Phone and Bus Zone. It is a privately owned airport and it is their job to assist you!
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Hobart Domestic Airport Arrival Procedure.
Passenger/s arriving on Hobart Airport Domestic and International flights are met directly outside the baggage hall. Our drivers will greet you displaying a board with the passenger’s name. Under normal circumstances your bus should depart the airport 60 minutes after you arrive. This allows for 30 minutes for you to collect your luggage and 30 minutes to meet other passengers travelling on your service. If you have not made contact with the driver after this time please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc.
We aim to have you out of the airport inside of the above timelines however from time to time due to unforseen circumstances there may be further delays and we will endeavour to have you depart the airport not later than 90 minutes after your flight lands.
Hobart International Airport Arrival Procedure.
Upon arrival and after clearing and exiting customs, please seek your driver once you have cleared security. Our drivers will greet you displaying a board with the passenger’s name. Under normal circumstances your bus should depart the airport 75 minutes after you arrive. This allows for 45 minutes for you to collect your luggage and 30 minutes to meet other passengers travelling on your service. If you have not made contact with the driver after this time please contact us on our toll free help line: 1300 CONXION (1300 266 946). After you disembark, please turn your mobile phone on in the event we need to make contact with you regarding amended departure times / delays etc.
We aim to have you out of the airport inside of the above timelines however from time to time due to unforseen circumstances there may be further delays and we will endeavour to have you depart the airport not later than 120 minutes after your flight lands.
Departing Hobart Procedure
Passengers are required to be ready and waiting outside their accommodation and designated pick-up point at least 10 minutes prior to their pick-up time. This should enable passengers to connect with their respective flights and allow for traffic fluctuations. If your bus has not arrived 15 minutes after your scheduled departure you must call Con-x-ion on 1300 266 946. Please ensure your mobile is switched on in case Con-x-ion needs to contact you.
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Bali Airport Arrival Procedures
VISA ON ARRIVAL
Your passport is required to be valid for more than 6 months from the date of arrival into Indonesia. In addition a Tourist Visa on Arrival is required for all Australian passport holders. The 30 day visa is purchased upon arrival at a cost of USD 25.00 per adult, child and infant. It is advised to have the exact US Dollars to avoid delays. Passport holders with other nationalities can check visa requirements with the Indonesian Embassy before travelling.
ARRIVALS
Thank you for choosing Con-x-ion (operated by alliance partners, Bali Res Centre).
Upon arrival at Ngurah Airport, Denpasar – Bali, you will disembark and make your way to the Arrivals Hall. The VIP Airport Representative will meet you at the entrance of the arrivals hall holding a sign with your name and the Con-x-ion logo. Before reaching the immigration counter the Rep will provide you with instructions. Once immigration requirement are complete, luggage and customs cleared the Rep will escort you outside the terminal and introduce your driver. The driver will assist with luggage to the car parking and provide a cold towel and bottled water per person. Then it’s enroute to your accommodation. The duty free limit is 1 Litre of Alcohol.
Please Note:
In the unlikely event that you are unable to make contact with your VIP agent upon arrival and/or your driver upon departure, please contact the Bali Res Centre Rep during office hours of 9am – 5pm 7 Days per week on + 62 361 847 6657 or after hours as follows;
Transport Queries - + 62 (0) 812 380 2171
VIP Service Queries - + 62 (0) 813 377 96438
Bali Airport Departure Procedures
DEPARTURES
Thank you for choosing Con-x-ion (operated by alliance partners, Bali Res Centre). Your pre booked airport transfer will collect you at your accommodation place at the specified time indicated in your confirmation documents. Upon arrival at Bali Airport, you will be meet by a VIP Airport Representative who will assist with VIP Departure Check In and Immigration Services and escort you to the Premier Lounge. The Premier Lounge located on the 3rd floor near Gate 2) provides complimentary food and beverages including beer and wine, internet workstations, showers, playstation area, TV and reading material and smoking balcony. Please don’t forget the departure tax required is RP 150,000 per person.
Please Note:
In the unlikely event that you are unable to make contact with your VIP agent upon arrival and/or your driver upon departure, please contact the Bali Res Centre Rep during office hours of 9am – 5pm 7 Days per week on + 62 361 847 6657 or after hours as follows;
Transport Queries - + 62 (0) 812 380 2171
VIP Service Queries - + 62 (0) 813 377 96438
Terms and Conditions
Amendments - Require minimum 24 hours notice. In the event of a flight delay we will endeavour to provide the service booked however cannot guarantee.
Cancellations – Require 24 Hours notice. Nil Refund for Unused Services or No Show.
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PASS Info
Attraction Information
Con-x-ion requires passenger/s to book at least 24 hours in advance for all Attraction and Theme Park transfers. Passenger/s departing for Theme Park/Attractions should aim to be ready and waiting outside their accommodation house or designated pick-up point at least 10 minutes prior to their pick-up time. Due to the precise nature of scheduling, it may not be possible to wait for passengers who are not present at the designated pick up time; such passengers will be required to call Con-x-ion and book on a later service. If a later service is not available, passengers are required to make their own travel arrangements at their own expense. Upon boarding, coach drivers will issue passengers with a return ticket including available return pick-up times. Australian Outback Spectacular and Paradise Country show and tour schedule bookings are to be made through Warner Village Theme Parks.
Roo Pass Information
You are required to book your airport transfers at time of booking a Roo Pass, though you are not required to book all attraction transfers at time of booking a Roo Pass. Attraction transfers require 24 hours notice, please call Con-x-ion on 1300 266 946. The Roo Pass offers return transfers to Movieworld, Dreamworld, Whitewater World, Wet‘n’Wild, SeaWorld, Currumbin Wildlife Sanctuary, Superbee Honeyworld, Fleays, Harbour Town Shopping Centre, Pacific Fair Shopping Centre and Surfers Paradise Shopping Precinct. The Roo Pass must be used within 30 days from first use; any unused components are non-refundable. The Roo Pass is not transferable; however, transfers are flexible and have the facility to re-book transfers to another day if necessary. The Roo Pass price is for Coach Transfers and Specials included in the pass, theme park entry is NOT included. The days that are hole-punched on the Roo Pass are inclusive. Con-x-ion reserves the right to alter the times and destinations as necessary. Con-x-ion does not take responsibility for delays due to traffic or any other factor. Pick up times are approximate due to traffic conditions. Con-x-ion is not responsible for lost or stolen passes.
GOGO PASS®
Con-x-ion's discounted pre-paid Brisbane or Gold Coast Airport Transfer Pass
This pre-paid pass entitles the bearer to:
10 Gold Coast Airport transfers (Oneway)
OR
5 Brisbane Airport transfers (Oneway)
$200 pp
Call +617 5556 9888 for more information and bookings
Terms and Conditions apply.
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NEW Gold Coast City Tour
Gold Coast City Tours
Explore the surrounds and sights of the Gold Coast in air-conditioned comfort.
We will pick you up and take you on a journey showcasing some of the Gold Coast’s icons and special landmarks. From the south at beautiful Burleigh Heads beach to north at your final stop at Harbour Town you will experience a 4½ hour diverse and fun snapshot of the Gold Coast. We invite you to join our coach captain as you are guided through the history and special points of interest culminating in some serious shopping !
Adult $59* | Chld $39* | Family $149*
YOUR ITINERARY
Pick up Time: 10.45am – 11am
We will take you on a journey passing icons and special interest locations including:
- Gold Coast Exhibition Centre
- Conrad Jupiters
- Pacific Fair Shopping Centre
- Photo opportunity at the Beautiful Burleigh Beach
- Viewing the million dollar prestigious properties at Hedges and Albatross Avenues
- A short light refreshment stop
- Marvel at Q1
- Experience the feel of being on the Indy track
- Photo opportunity at Narrowneck home of the artifical reef (great surfing)
- Journey on north past the Southport Yacht Club to the newly refurbished Marina Mirage
- Short break at Marina Mirage to wander through the fashion houses, stroll down to the wharf, or walk next door to Australia’s only Palazzo Versace Hotel.
- Sea World
- Sheraton Mirage
- Arrive at Harbour Town Brand
- Direct Outlet Shopping Centre
On arrival at the tourism lounge receive your VIP shopping card. Explore brand direct outlets and specialty stores with the latest fashion, homewares and accessories all at greatly discounted prices.
3.30pm Coach departs Harbour Town to your accommodation House
*food and beverage cost is not included in the tour
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Premium Economy Transfers
Premium Economy- Upgraded Express Service comprising:
- One passenger travelling – reserved adjacent seat, maximum one additional stop.
- Two or more passengers travelling together - first passenger pays Premium Economy rate; remaining passengers pay Economy rate, maximum one additional stop.
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Baggage Information and Travel Insurance
Baggage Information
Luggage is limited to one suitcase and one piece of hand luggage per person (per airport weight guidelines). Con-x-ion needs to be advised of any additional luggage at time of booking for which clients will be advised of additional charges. All luggage must be clearly labelled by the passenger/s, including name and residential address. Passenger/s should carry valuable items (e.g. jewellery, expensive equipment, cash etc.) onboard.
- 2 Large suitcases -No extra charge as long as pre-advised
- 3 or more suitcases -$6.00 per extra piece of luggage
- 1 x Surfboard -$6.00
- 2 x Surfboard -$10.00
- 3 x Surfboard -$15.00
- Bike in Bike Box -$6.00 each
- Golf Clubs -$5.00 (one set per passenger)
- Surfboards must be less than 2 metres, if they exceed 2 metres they are unable to be carried on scheduled service
- Excess luggage falling outside the above groups, will have the cost confirmed by the Driver upon boarding.
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Passenger Info
* Family = 2 adults and 2 children (Childs age is 3-13 years inclusive)
* Infants travel free
* Proof of Concession is required when boarding* concession = student/senior
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