COMPANY DETAILS

CON-X-ION Coaches and Airport CON-X-ION are registered business names of BAT Traders Pty Ltd ATF the BAT Unit Trust and BAT (Qld) Pty Ltd      ABN 80 323 129 321 and ABN 57 079271 935     

GOGO Pass and CON-X-ION are registered Trade Marks of BAT Traders Pty Ltd

All correspondence is to be addressed to:

P.O. Box 193, Main Beach, Queensland, AUSTRALIA  4217

PRIVACY POLICY

Con-x-ion Coaches is extremely aware of the importance of protecting the privacy and confidentiality of personal information.  All due care and attention has been taken in electronic and manual gathering of information to protect personal information.

How do we collect personal information?

Information will be collected when you enter our site to make your bookings for transfers, when you purchase any of our products eg; gogo card or gogo pass or make enquiries about transfers or services.  Also from time to time we may have promotions or competitions that require you to register.  In line with our forward planning we may also collect information when we invite you to complete surveys or provide us with feedback.

What personal information do we collect and is the information disclosed to third parties?

We collect information that is required to meet our obligations to supply transfer services.  This may include:  name, mailing address, email, telephone number(s), financial details necessary in order to process various transactions and any other information you may elect to provide to us.

Considering the nature of travel products and services, it may be necessary for us to forward personal information to relevant overseas third party service providers.

Information about individuals may be disclosed as permitted by law.  If the requirement is needed, information may be shared with regulatory bodies and law enforcement officials when we believe that it is necessary to identify, contact or bring legal action against person/s or entities that may be causing injury to you, to us or to others, or any areas where we believe the law requries it.

Alterations to your personal information.

Due to volume of our client base, certain information we have may be out of date etc.  To ensure our communication and records are at efficient and up to date we do welcome you to access and correct any personal information we may hold on you.

Cookies - what is a cookie and how does it work?

A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers.  Con-x-ion uses cookies to enhance your interaction and convenience with the website and does not use cookies to record any personal information.

What is the procedure with linked sites?

For the benefit of customers and joint venture partners, our website may contain links to other sites.  Con-x-ion recommends you read the privacy practice of these linked sites and also the content, as Con-x-ion is not responsible for the privacy practices or the content of such web sites.

Feedback/Complaints

We value customers inquiries or comments about our Privacy Policy.  Should you have any comments or complaints please contact us at feedback@con-x-ion.com

"No more information please!"

We believe in sharing - however if you do not want to receive information on promotions and services we think may be of interest to you, or participate in market research, please email us on feedback@con-x-ion.com and advise us in the Subject line NO MORE INFORMATION PLEASE

Changes to our Privacy Policy

As with all policies, pricings and other information posted on sites, it is standard practice to review and revise.  Con-x-ion reserves the right to change our Privacy Policy at any time.  Any changes will be posted on our website.

FREQUENTLY ASKED QUESTIONS

Travelling time – to Brisbane Airport allow approximately 1hour 15min from Northern End of Gold Coast. From Broadbeach allow approximately 2 hours and from Coolangatta/Tweed allow between 2½ to 3 hours.
What credit cards do you accept?
Mastercard, Visa, Amex.
Where do you carry our luggage?
If you are traveling on our mini coach there will be a trailer. The maxi coaches have luggage bins. Excess luggage does incur a fee.


Where will you pick me up at the Airport?
Our Drivers are dressed in a very distinctive gold shirt. They will have a board with your name on it and they will be waiting for you at the baggage carousel at the Domestic Terminal (either Brisbane or Gold Coast Airport). With the Brisbane International Airport when you come out of the arrival hall, to the left you will be met at the Pre-Booked Ground Transport area. Our Drivers stay near there, again with the board and your name on it. At the Gold Coast International just wait at the Arrival Hall. Our Drivers know where to look for you . The most important thing is for you not wander away from the pick up spot.