TERMS AND CONDITIONS

Thank you for entering our site. In doing so you have agreed to abide by the terms and conditions as set out below:

OVERVIEW

This website, the software, design, text and graphics comprised in this website and the format and layout of this site are owned by Con-x-ion. You may view and electronically copy the pages of this website in the usual operation of your web browser in visiting this site, but for no other purpose. Copying, distributing, selling, modifying, transmitting is strictly prohibited.

Trade marks, business names, company names, logos and trade names are owned by us. You do not have any right to licence or use them.

PRICING POLICY

All prices shown are retail, include GST and are shown in Australian Dollars.

Periodicially Con-x-ion will have 'specials'. There will be time frames on these 'specials' and limited numbers available. 'Specials' must be booked and paid for at time of booking and confirmed by Con-x-ion within 24 hours to guarantee that booking. Failure to pay for the 'special' at time of booking may result in cancellation of the booking. We accept no responsibility for loss incurred due to cancellation in these circumstances. This clause applies to 'specials' only. See Item CANCELLATION POLICY for further information on 'regular' bookings.

Con-x-ion may have third parties involved in 'special' offers. You must check the third party provider to determine their terms and conditions that apply to the 'special'.

AGENT/MEMBER ACCOUNT, PASSWORD, SECURITY.

Those entities on registration with Con-x-ion will be required to choose a username and password to enable use of their account. Keeping your username and password confidential and secure from misuse is entirely your responsibility. Any transaction or use or activities from your account giving rise to any liability monetary or legal or otherwise are your responsibility. Where you have reasons to suspect that there may have been unauthorised use of your account or any breach of security you must immediately inform Con-x-ion. Con-x-ion will not be responsible, under any circumstances whatsoever, for any losses that are incurred due to any misuse of your account by another, with or without your consent or knowledge or by yourself.

To transact you must have the legal capacity to enter into this agreement ie; you are above 18 years of age and are of sound mind.

UPDATES/AMENDMENTS

Con-x-ion may at any time amend this site's terms and conditions without notice to you. The amendments will be posted on the site and will take effect immediately.

LINKS

Con-x-ion may link our site to other sites on the Web. It is your choice to visit these sites. We cannot take responsibility for the content or security on these sites and will not be responsible if you suffer any loss or damage from visiting these sites or using another's product or service. It is recommended you check privacy policies and terms and conditions of these other sites.

CONDITIONS FOR TRANSFERS

AIRPORT ARRIVALS - BRISBANE

Hourly service between 06:00 to 23:30hrs

Coach Departure times

QANTAS Terminal 5 minutes past the hour
Jetstar Terminal 10 minutes past the hour
Virgin Terminal 15 minutes past the hour
International Terminal 30 minutes past the hour

Domestic passengers meeting point is by the luggage carousel. International passengers meeting point is on the left hand side of the arrivals hall near the Coffee Club.

The driver will be wearing a distinctive blue shirt with the company logo displayed. The driver will also be displaying a welcome meeting board with the passengers name on it. It is essential you make contact with the driver.

AIRPORT ARRIVALS - GOLD COAST

Con-x-ion will meet each flight at the Gold Coast Airport. Jetstar and Virgin Blue passengers are met by the luggage carousel. Tiger Airways are to proceed over to the Virgin terminal for pick up. International passengers are met directly outside the custom exit doors.

AIRPORT ARRIVALS – SUNSHINE COAST

Con-x-ion will meet each flight at the Sunshine Coast Airport. Passengers will be met by the luggage carousel.

LATE FLIGHTS

Con-x-ion is not responsible for delayed flights and recommends travellers to take relevant travel insurance. Please note transfers booked on the last coach service allocated for the day that arrive on a delayed flight and miss their allocated pick up, will need to make alternative transport arrangements at their own expense. Con-x-ion will, however refund the transfer price.

Brisbane delayed flights other than last service, please wait at the meeting point for the next hourly service.

Gold Coast delayed flight please phone our office on 07 555 69 888 and you will be updated on the next available service pick up time.

TRAVEL INSURANCE

Passengers are advised to purchase their own travel insurance prior to their departure, as protection against any loss, damage or cancellation. Ask your travel consultant for details.

BAGGAGE

Luggage is limited to one suitcase and one hand luggage per person. All luggage must be clearly labelled by the passenger, including name and full address. Valuable items (e.g. jewellery, expensive equipment, cash etc) should be carried by the passenger. Passengers are strongly advised to take out appropriate travel insurance to cover any unforeseen circumstances.

Price for excess luggage is as follows:

Suitcases - $5
Golf Clubs - $6
Surf Boards - $6 (less than 2 metres long only)
Bike Box - $10
Pets (caged) - $10

Clients failure to advise of excess luggage could result in Con-x-ion unable to accommodate extra luggage in the space provided. Con-X-ion is required to take this action to ensure the safety and comfort of all passengers plus to meet the strict guidelines of the Queensland Department of Transport.

PICK UP FROM ACCOMMODATION

Due to the precise nature of aircraft timetables, airport transfer passengers should aim to be ready and waiting outside their hotel or designated pick-up point at least 10 minutes prior to pick-up time. This should enable passengers to connect with their respective flights.

Please note – we aim to keep waiting time to a minimum, although short delays may occur beyond our control.

Clients are advised to reconfirm their transfer booking 24 hours prior to travel

NOTE: Fares and times are subject to change without notice.

CON-X-ION TRANSFER SERVICES WILL NOT BE RESPONSIBLE FOR DELAYS INCURRED DUE TO CIRCUMSTANCES BEYOND THEIR CONTROL.

ATTRACTION TRANSFERS

Our coaches service Hotels, Accommodation houses and Resorts on the Gold Coast to the theme parks and attractions up to three times daily with flexible return times.

Bookings are to be made through Warner Village Theme Parks for Australian Outback Spectacular and Paradise Country for specific show/tour time schedules.

Passengers are to book at least 24 hours prior to attraction transfer services. Due to the precise nature of scheduling it may not be possible to wait for clients who are not ready at the designated pick-up time. Such passengers will need to re-book on a later service. Please be waiting at the designated meeting point 10 minutes prior to pick up time so we can avoid this situation.

The bus driver will give the passenger a return ticket when on the transfer to the theme park with the times available for return transfer. Passengers are asked to be waiting at the designated waiting point 10 minutes prior to these pick up times.

Due to Government regulation, the consumption of alcohol or smoking is illegal on coaches.

ROO PASS^® TERMS AND CONDITIONS

The ROO Pass^® includes attraction transfers to Movieworld, Dreamworld, Whitewater World, Wet ‘N’ Wild, Seaworld, Currumbin Wildlife Sanctuary, Superbee Honeyworld, Fleays, Harbour Town Shopping Centre, Pacific Fair Shopping Centre and Surfers Paradise Shopping Precinct.

It is essential to book your airport transfers at time of ROO Pass^® booking, however you are not required to book all attraction transfers at time of booking the ROO Pass^®. Attraction bookings are flexible and can be done the day before travel, therefore please ring the Con-x-ion office (07 555 69 888) to book your attraction transfers.

The ROO Pass^® must be used within 30 days and any unused components are non-refundable. The ROO Pass^® is not transferable, however transfers are fully flexible and non consecutive with the facility to re-book transfer to another day if necessary. The ROO Pass^® price is for coach transfers and value add specials on pass only, theme park entry is NOT included. The days that are hole-punched on your ROO Pass^® are inclusive.

Con-x-ion reserve the right to alter the destinations or times as may be necessary. Con-x-ion takes no responsibility for delays due to traffic or any other factor. Pick-up times are approximate due to traffic conditions. Passengers should be waiting at departure point 10 minutes prior to pick up time. The coach cannot wait for late arrivals; therefore if you miss the designated service, phone the Con-x-ion office for the next pick-up time. If there are no available transfers left for the day, passengers will need to make their own arrangements. Con-x-ion is not responsible for lost or stolen passes.

CANCELLATION POLICY

There is a $5 cancellation (administration) fee with every credit card booking.
Cancellation in excess of 24hrs will receive a 100% refund
Cancellation under 24hrs with 12hrs notice will receive a 50% fee
Cancellations less than 12hrs will incur a nil refund

Family = 2 adults and 2 children (Childs age is 3-13 years inclusive)