Yes(*), provided that your pick-up location is within our designated zones, you will be collected from right outside your door. If however, you are located within a gated community, Con-x-ion requests that you wait outside the gates. For more information regarding Con-X-ion's zoning, please call 1300 266 946. (*) Restrictions may apply depending on the location of your door or driveway. This will be dependent on driver discretion and accessibility.
Your confirmation will state the bus should arrive within a 20 minute window. This will allow for traffic fluctuations and multiple pick ups in your area. You must be ready and waiting for the entirety of your allocated time allotment as our services will depart immediately once they reach said location, and will be unable to wait for unfound passengers.
In order to qualify for a family fare, you must purchase tickets for 2 adults and 2 children.
Children aged between 1 years to 13 years. Those who are under the age of 1 years travel free.
Impaired Customers travelling with Con-x-ion are required to book a minimum of two weeks in advance if travelling with a wheelchair. Con-x-ion has only one bus equipped with wheelchair hoist capabilities and this bus will need to be reserved in advance. Our buses are not fitted with anchor points for wheelchairs. Wheelchairs and walking aids must be collapsible as they will be stored in the bus trailer. Mobility scooters can be no heavier than 28kgs and must fit in the trailer.
All passengers need to ensure they can board, disembark (via hoist assistance if booked) and move around the bus unaided or, alternatively travel with a care assistant or companion.
Con-X-ion requests that all airport transfer bookings be processed at least 48 hours in advance. Should you have a late booking however, simply contact Con-X-ion directly and we will do our best to make suitable arrangements for you. Theme park and attraction transfer bookings can be arranged on the day. To book:
Pricing varies depending on each suburb and the type of rate applicable, i.e. adult, child, student/concession or family. Please call 1300 266 946 for all pricing details and specials.
Visa, Mastercard, AMEX and Diners.
If you are travelling on our mini coaches (12-21 persons seating capacity), a trailer is used for all luggage and other larger items. All maxi coaches (50 persons seating capacity) have built-in luggage containers, and if you're travelling in a Tarago (7 persons seating capacity), luggage will be stored in the boot. Please note that excess luggage does incur a fee.
All arriving passengers should report to the Con-x-ion airport service desks to check-in. Passengers will then be directed to their shuttle buses and assisted through the boarding procedure by the driver.
All Domestic passengers, upon arrival please collect your luggage and proceed to Fix Cafe (please wait inside). Con-X-ion shuttle services are hourly, so please be ready 10 minutes prior to your scheduled departure time. Please ensure your mobile phone is turned on should we need to contact you. The Visitor Information counter is located opposite the car rental booths or alternatively contact the Con-X-ion office on 07 555 69 888 for assistance.
All International passengers, please collect your luggage and upon clearing customs, exit doors and proceed to the Fix Cafe. Con-X-ion shuttle services are hourly so please ensure you are ready 10 minutes prior to your scheduled departure time. Please ensure your mobile phone is turned on should we need to contact you or alternatively contact the Con-X-ion office on 07 555 69 888 for assistance.
Upon arrival, please report to the Con-X-ion counter in the arrivals hall prior to collecting your luggage. Once all passengers are accounted for you will be transferred to your destination. Please ensure your mobile phone is turned on should we need to contact you.
The number of passengers that each coach can accommodate varies depending on its size and the area in which it is servicing. Con-X-ion offers shared shuttle transfers which service passengers to and from airports 24 hours a day, 7 days a week. For more information on coach sizes, services and pricing call 1300 266 946.
No, we are not obligated to provide baby capsules for passengers.
All flight details, including airline carrier, arrival and departure times, and return dates and times, assist Con-x-ion with ensuring that all passengers are collected in a timely and efficient manner. This also assists Con-x-ion with the cross checking procedure of all passengers' details.
Yes you certainly can. For further details regarding the creation of an account, please contact Con-X-ion on 1300 266 946 or email firstname.lastname@example.org.