Request Account and Data Deletion

Thank you for using Con-x-ion Go by Con-x-ion.

If you wish to delete your account and all associated data, we’ve made it simple. We respect your privacy and are committed to handling your information responsibly.

🔐 How to Delete Your Account

Option 1: In the Con-x-ion Go App

1. Open the Con-x-ion Go app
2. Tap the More tab
3. Select Delete Account and follow the prompts

Option 2: Email Request

Send an email to support@cxn.com.au from the email address linked to your account.

Use the subject: Account Deletion Request – Con-x-ion Go

Please include the following details:

• Your username or user ID (if known)
• A clear statement confirming you wish to delete your account and all associated data

🧹 What Happens When You Request Deletion

After we receive your request, we will:

• Permanently delete your account from our systems
• Remove personal data including:
  • Email address
  • Username or profile

⏳ Data Retention Timeline

• Most data will be erased within 7 business days of confirming your request
• Any data in backups (used solely for disaster recovery) will be deleted within 30 days
• Certain records (e.g., financial transactions or compliance logs) may be retained if legally required

📝 Need Help?

For any questions or concerns, contact us at support@cxn.com.au. We’re here to help.