Request Account and Data Deletion
Thank you for using Con-x-ion Go by Con-x-ion.
If you wish to delete your account and all associated data, we’ve made it simple. We respect your privacy and are committed to handling your information responsibly.
🔐 How to Delete Your Account
Option 1: In the Con-x-ion Go App
- Open the Con-x-ion Go app
- Tap the More tab
- Select Delete Account and follow the prompts
Option 2: Email Request
Send an email to support@cxn.com.au from the email address linked to your account.
Use the subject: Account Deletion Request – Con-x-ion Go
Please include the following details:
- Your username or user ID (if known)
- A clear statement confirming you wish to delete your account and all associated data
🧹 What Happens When You Request Deletion
After we receive your request, we will:
- Permanently delete your account from our systems
- Remove personal data including:
- Email address
- Username or profile
⏳ Data Retention Timeline
- Most data will be erased within 7 business days of confirming your request
- Any data in backups (used solely for disaster recovery) will be deleted within 30 days
- Certain records (e.g., financial transactions or compliance logs) may be retained if legally required
📝 Need Help?
For any questions or concerns, contact us at support@cxn.com.au. We’re here to help.
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